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F-C-HE-036

HCV/HBV Viral Load, Genotyping, and Drug Resistance Testing Requisition

This requisition reaches you when a patient has a reactive hepatitis C antibody or a confirmed hepatitis B infection and needs a viral load, a genotype or a resistance test. PHO accepts the specimen only against a listed testing indication, so the indication section decides whether the test runs. A result confirms active infection, sets a treatment baseline, or confirms cure.

At a glance

Checked October 2026

Form number
F-C-HE-036
Issued by
Public Health Ontario
Where
Ontario
Completed by
Ordering health care provider
Format
Fillable PDF
Language
English

What the HCV/HBV requisition is for

The form orders molecular testing for hepatitis C and hepatitis B at Public Health Ontario’s laboratory: HCV RNA viral load and genotyping, HBV DNA viral load and genotyping, and drug resistance testing for either virus. It is separate from the hepatitis serology you order on the general test requisition, which is where diagnosis starts.

PHO decides whether to run each test against the indication you tick. Requests outside the listed indications are rejected unless a PHO microbiologist approves them, and requests with incomplete information are rejected too. The form itself notes that drug resistance testing is for viral breakthrough or treatment failure and isn’t required before starting treatment.

Who completes it

The ordering health care provider completes the whole form. You must be authorized to order laboratory tests in Ontario, and the licence number field takes your OHIP billing number, CPSO number or other college registration number. In a clinic with rotating providers, the guide asks you to name the attending provider so results reach the right person.

How to fill in the requisition

Ordering Healthcare Provider Information and Copy to

Complete your name, licence number, address, telephone and fax. If another provider, lab or health unit needs the result, complete the Copy to fields as well. PHO advises against pre-populated requisitions, and if you use one, check that every field is still current.

Patient Information

Use the names exactly as they appear on the health card, and make sure the identifiers match the specimen label, or testing is cancelled. Don’t leave the health card number blank: write “not available” if it’s unknown. A positive result for a reportable disease goes to the health unit where the patient lives, so give a current address.

Test(s) Requested and Specimen Information

Tick the tests for each virus. Serum in a spun serum separator tube is the standard specimen, and unspun primary tubes are rejected. Record the date collected, which the guide flags as the field submitters miss most. “Other” specimen types need a PHO microbiologist’s approval before you send them.

Testing Indication(s) / Criteria

This section is mandatory, and HCV and HBV have separate lists. For HCV, choose from diagnostic, pre-treatment, on-treatment and post-treatment indications, including reinfection, point-of-care antibody positive, spontaneous clearance and infant diagnosis up to 18 months. For HBV, choose the treatment stage or a reason such as viral breakthrough, transplant, prenatal or occult infection. For a transplant recipient, PHO asks for the donor’s HBV status on the requisition.

Common reasons it’s rejected or delayed

  • No testing indication, or an indication from the wrong virus’s list.
  • Patient identifiers on the tube that don’t match the requisition.
  • An unspun primary collection tube.
  • An HBV viral load sent sooner than PHO’s minimum interval without approval.
  • HBV genotype or resistance testing on a specimen whose viral load is below the limit of quantitation.
  • A missing collection date.

Submitting and who pays

Send the specimen in a sealed biohazard bag with the requisition to PHO’s laboratory. HCV RNA turnaround is up to six business days from receipt. Results go to the provider named on the requisition, and detected HCV RNA is reported to the medical officer of health. Testing is an insured service, so the patient isn’t charged.

Get the official form

Download the current version from Public Health Ontario each time. Forms change without notice, and an old edition can be returned.

Official page ↗ PDF ↗

Medulla Forms

Fill F-C-HE-036 from the visit and the chart.

Upload the fillable PDF to your practice's forms once. Medulla fills it from the visit and the chart open in your EMR, leaves blank anything the record doesn't support, and opens the form for your review. When it's done, save it to the patient's chart in one click.

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Sources for this guide

Questions

Questions we hear a lot.

Can I order HBV DNA to diagnose hepatitis B?

No. PHO says HBV DNA viral load is not a diagnostic test. Order it only for a patient with confirmed infection on serology, meaning HBsAg-reactive, and use hepatitis B serology on the general requisition to diagnose.

How often will PHO run an HBV viral load?

PHO accepts HBV DNA at minimum intervals of every six months for treatment-naive patients, every three months on treatment, and monthly after treatment. Testing more often needs justification and approval through PHO's Customer Service Centre.

Can I send dried blood spots?

Only for HCV RNA viral load, and only after a reactive HCV antibody at PHO or a positive point-of-care antibody test. PHO does not accept dried blood spots for any HBV test, and it doesn't supply DBS cards.

Is there a charge to the patient?

No. PHO's laboratory only performs tests that are insured services under Ontario's Health Insurance Act, so the patient isn't billed for testing that meets the indications.

Is patient information secure?

Yes. Medulla has a SOC 2 Type II report from an independent auditor, is HIPAA, PIPEDA, and PHIPA compliant, and is built and hosted in Canada, so patient data stays in the country and never gets pasted into consumer AI tools. Everything is encrypted in transit and at rest. See how we protect patient data.

More questions? Browse help.medulla.ca.