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Clinical decision support for Canadian primary care clinicians

Clinical answers that already know your patient.

Drug interactions, differentials, guideline lookups, and dosing, grounded in the patient in front of you and cited to Canadian sources. No pasting chart details into a consumer chatbot.

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Encounter · your EMR
Medulla
Ask
AA
Safe to start an ACE inhibitor here?
Reasonable. Her last labs show eGFR 58 and K+ 4.9, both within range to start low and recheck in one to two weeks. Watch the overlap with her current NSAID.
Choosing Wisely Canada Her chart: eGFR 58, K+ 4.9

Private and encrypted. HIPAA and PIPEDA compliant.

Scribe Ask

Works on

  • Med Access EMR
  • Oscar Pro
  • Oscar McMaster
  • Juno
  • Avee
  • Avaros
  • Open OSP

The difference

It answers about your patient, not a blank case.

Every clinical assistant can look things up. The difference is whether it knows who is sitting in front of you, and whether you had to tell it.

The bolted-on way

  • You summarize the case by hand or paste chart details into a general chatbot.
  • Those details leave your EMR and land in a consumer tool with no promise of where they go.
  • Answers stay generic, because the tool only knows what you typed into the box.
  • Sources are often unclear, and rarely tuned to Canadian or provincial guidance.

The Medulla way

  • Ask already knows the patient's conditions, medications, and history from the chart.
  • You ask in plain language and the answer reasons about this patient, not a textbook one.
  • Every answer is grounded in Canadian sources and cites each one, ready to open.
  • It is province aware, drawing on the guidance that actually applies where you practice.

You never paste patient details into a consumer tool. Ask is private and encrypted, HIPAA and PIPEDA compliant.

How it works

Ask the way you would ask a colleague.

  1. 01

    Ask in plain language

    Type your question the way you would ask a colleague. No need to restate the case, because Ask already has the chart.

  2. 02

    Get a grounded answer

    It reasons about this patient and answers from Canadian clinical sources, province aware, with every source cited.

  3. 03

    Stay in the encounter

    The whole exchange happens in the drawer, without a single tab switch.

What Ask covers

Everything you would reach for, with the context built in.

  • Drug interactions and dosing

    Check interactions and dosing against the patient's actual medication list, not a hypothetical one.

  • Differentials and workup

    Talk through differentials and next steps, grounded in the history already on the chart.

  • Guidelines, province aware

    Pull relevant guidance from Choosing Wisely Canada, Health Canada, PubMed, and provincial sources, tuned to where you practice.

  • Every answer cited

    Open the source behind any answer. Nothing is a black box you have to take on faith.

See it on your EMR

Answers grounded in the patient in front of you.

Start your free trial and see it work on your own encounters.

Start free trial

No credit card required.

Questions

Questions we hear a lot.

How is Ask different from ChatGPT?

Ask is clinical AI built into the encounter, not a general chatbot. It already knows the patient in front of you, so it answers from their conditions and history rather than you pasting chart details into a consumer tool. Every answer is grounded in Canadian sources and cites each one, and the whole exchange stays inside the encounter.

Where do the answers come from?

Canadian clinical sources: Choosing Wisely Canada, Health Canada, PubMed, and provincial guidelines. Ask is province aware, so it leans on the guidance that applies where you practice, and it cites what it used.

Does it know my patient without me explaining the case?

Yes. Ask reads the chart in your EMR, so it already has the patient's conditions, medications, and history. You ask the question; you never have to restate the file.

Is the conversation private?

Yes. Ask is private and encrypted with bank-grade encryption, and it is HIPAA and PIPEDA compliant. Patient details are never pasted into consumer AI tools. Read our privacy notice.

Can I use it for questions that are not about a specific patient?

Yes. Ask a general clinical question and you still get a cited, Canadian-sourced answer. The advantage is that when the question is about your patient, it already has the context.

More questions? Browse help.medulla.ca.