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AI Scribe for Canadian primary care clinicians

Your note is done before the patient leaves the room.

Every scribe promises you will finish by the end of the day. Medulla finishes in the room. Each note is complete, accurate, and in the chart before your patient stands up, so when your last one leaves, nothing is waiting. Nothing to reconcile, nothing to move, nothing to edit. You log off and go home.

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Encounter · your EMR
Medulla
Scribe
AA
Note Transcript Patient Handout

Subjective

  • Sore throat and low-grade fever, three days
  • No cough or shortness of breath
  • Painful swallowing, worse in the morning

AI Bill Suggestions

Dx: Acute pharyngitis 462
In-person clinic visit 98031
Fill encounter fields AI Chart
Scribe Ask

Works on

  • Med Access EMR
  • Oscar Pro
  • Oscar McMaster
  • Juno
  • Avee
  • Avaros
  • Open OSP

The difference

A good scribe saves your evening. Medulla saves the hour after your last patient too.

Even the good AI scribes hand you a draft to clean up and a day's worth of notes to reconcile. That is the hour you never see back. Medulla finishes the work in the room, so there is no pile waiting when the day ends.

The bolted-on way

  • Makes you wait for a draft, then re-read, correct, and verify it after every visit.
  • Captures the note in a separate app, away from the patient's chart.
  • Leaves you matching a day's worth of notes back to the right patients.
  • Still costs you an hour after your last patient, copying and reconciling across tabs.

The Medulla way

  • Writes the note in seconds the moment you finish, concise enough to sign off on the first pass.
  • Works on the encounter page, so the note is bound to the open chart.
  • One click pushes the finished note into your EMR.
  • When your last patient leaves, there is nothing left to do.

Because the note is written on the encounter you are already in, there is no end-of-day step matching notes back to patients, so you can never put one patient's note in another patient's record.

Who it's for

Built for the way primary care works.

Medulla is made for primary care, where you see the same patients over time and their history is the whole point. Family physicians, nurse practitioners, and the teams around them, across family practice, walk-in, and community care. If you carry a panel of patients, the scribe was built for you.

How it works

Record. Finish. Fill the fields.

  1. 01

    Open Medulla and record the visit

    On the patient's encounter page, open the Medulla drawer, pick your template, and hit record. In person or on a phone visit, an accurate transcript streams live while you stay with the patient.

  2. 02

    Finish, and the note is written

    Tap finish and, in seconds, Medulla drafts a concise, readable SOAP note from the visit, with billing codes suggested right alongside it.

  3. 03

    One click into your EMR

    Give it a look and fill your encounter fields. The finished note goes into your EMR in a click, before the patient stands up to leave.

Made for your templates

Your note lands in the template, field by field.

Encounter templates split the note into fields: Subjective, Objective, Assessment, Plan. Other scribes that claim to fill your encounter dump the whole note into the first box and leave the splitting to you. Medulla places each part of the note into its own field, exactly where you would have put it, in one click.

Encounter · your EMR
Medulla · Your note

Subjective

Eye ache and pressure when working too close to the screen. Symptoms occur without glasses.

Objective

Fundoscopic exam: retina appears normal. Visual screening performed for each eye.

Assessment

Eye strain and refractive error, likely outdated prescription glasses.

Plan

Referral to ophthalmology for refraction and comprehensive eye exam.

Fill encounter fields
Observations SOAP template
Subjective Note

Eye ache and pressure when working too close to the screen. Symptoms occur without glasses.

Objective Note

Fundoscopic exam: retina appears normal. Visual screening performed for each eye.

Assessment Note

Eye strain and refractive error, likely outdated prescription glasses.

Plan

Referral to ophthalmology for refraction and comprehensive eye exam.

Sounds simple. It is the difference between signing off and spending your evening re-sorting a wall of text, thirty times a day.

Fast, accurate, final

The first note is the final note.

  • Transcription in real time

    The transcript streams as you speak, so you can watch the visit being captured live. Your note is built from an accurate record of what was actually said, not a rough approximation.

  • Your note, very fast

    Tap finish, and your SOAP note is written almost in an instant. Faster than other scribes, and ready before the patient is out of the chair.

  • Accurate the first time

    The note comes out ready to send straight to the chart. Clinicians sign off on the first pass instead of combing a draft for what to fix.

  • It gets your accent the first time

    The thing clinicians tell us first, unprompted: Medulla understands them without the word-by-word correcting every other scribe demanded.

  • Bound to the open chart

    Because Medulla writes on the encounter you are already in, the note is tied to the patient in front of you. No separate app, no day's-end pile to match back, no note landing on the wrong chart.

  • Concise, readable SOAP

    Clean SOAP notes that keep the pertinent and drop the extraneous, easy to read and easy to follow when you come back to them later.

From Medulla practices

“This is the best scribe AI on the market, and I have all my work done by the end of my day, which is unprecedented.”
Dr. Toye Oyelese Medical Director, Westside Medical Associates · Kelowna, BC
“It summarizes the pertinent information and removes the extraneous. It definitely increases my efficiency.”
Dr. Franky Mah Sahali Mall Medical Clinic · Kamloops, BC
“Most of us came in as Tali users. I wasn't expecting to be won over.”
Dr. Saad Khan Westside Medical Associates · Kelowna, BC
“Documents the concise and relevant SOAP note. These notes are easy to read and follow as well.”
Dr. Osa Olayemi Megafu Medical Clinic

See it on your EMR

Log off and go home on time.

Start your free trial and see it work on your own encounters.

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No credit card required.

Questions

Questions we hear a lot.

How is the note ready before the visit ends?

Medulla drafts the note from the conversation as the visit happens, right on the encounter page. By the time you finish, the SOAP note is written and a click from the chart, so there is nothing to reconcile afterward.

Do I have to correct the note afterward?

Most clinicians sign off on the first pass. The note comes out concise and ready to send straight to the chart, and you always review before it goes in. You stay in control; you are just not rewriting from scratch.

My accent tripped up other scribes. Will Medulla understand me?

This is the first thing many clinicians tell us: Medulla finally gets their accent right, without the word-by-word correction other scribes needed. If it ever mishears, our team tunes it quickly.

Does it work for phone visits?

Yes. Medulla scribes in-person visits and integrated phone visits the same way, so telehealth notes are finished in the moment too.

How does the note get into my EMR?

You fill your encounter fields in one click, right from the drawer, and the finished note lands in your EMR. If your encounter uses a template like SOAP, each part of the note goes into its own field: Subjective, Objective, Assessment, and Plan land where they belong, not in one blob in the first box. No copy and paste, and no separate app to match back to the patient.

Is it hard to set up or use?

No. Open the Medulla drawer on the encounter and start the visit. Clinicians describe it as easy and not complicated, and it works with USB microphones and headsets.

Is patient data secure?

Yes. Everything is private and encrypted with bank-grade encryption, and Medulla is HIPAA and PIPEDA compliant. Read our privacy notice.

More questions? Browse help.medulla.ca.