AI for Canadian primary care, inside Med Access and Oscar
Most AI scribes hand you a draft in another tab and leave the copy-paste to you. Medulla scribes, charts, bills, answers clinical questions, and runs phone visits right on the encounter page, so when your last patient leaves, so do you.
Free 2-week trial. No credit card required.
“I have all my work done by the end of my day, which is unprecedented.”
Works on
Sound familiar?
The first wave of AI scribes saved some typing and added a second job: babysitting the tool. If your day still ends with checking, copying, and matching notes to charts, this is why.
Medulla works inside Med Access and Oscar, on the encounter you already have open.
“We are 19 family doctors, most of us came in as Tali users. I wasn't expecting to be won over. It quietly gives you time back without getting in your way.”
Made for your templates
Encounter templates split the note into fields: Subjective, Objective, Assessment, Plan. Other scribes that claim to fill your encounter dump the whole note into the first box and leave the splitting to you. Medulla places each part of the note into its own field, exactly where you would have put it, in one click.
Subjective
Eye ache and pressure when working too close to the screen. Symptoms occur without glasses.
Objective
Fundoscopic exam: retina appears normal. Visual screening performed for each eye.
Assessment
Eye strain and refractive error, likely outdated prescription glasses.
Plan
Referral to ophthalmology for refraction and comprehensive eye exam.
Eye ache and pressure when working too close to the screen. Symptoms occur without glasses.
Fundoscopic exam: retina appears normal. Visual screening performed for each eye.
Eye strain and refractive error, likely outdated prescription glasses.
Referral to ophthalmology for refraction and comprehensive eye exam.
Sounds simple. It is the difference between signing off and spending your evening re-sorting a wall of text, thirty times a day.
See it fill your own template.
Free 2-week trial. No credit card required.
How it works
The drawer slides in alongside the patient chart. No new tab, no new app to switch into.
Medulla scribes the visit, charts what was discussed, suggests billing codes, and answers your clinical questions.
Direct push to Med Access or Oscar. 1-click. Done.
What Medulla does for you
From the first two minutes to sign-off, here is what Medulla handles while you stay with your patient.
01 · AI Insight
The moment you open the encounter, AI Insight reads the chart and hands you the patient's story: what you covered last time, what matters now, with priorities like overdue screenings surfaced automatically. Nothing to gather, nothing to upload.
Explore AI InsightPatient story
68F, seen three weeks ago after a fall. Type 2 diabetes and hypertension on the chart. Last A1C 8.2%, trending up. Statin started in March, adherence unclear. Diabetic foot exam overdue.
Suggested priorities
Synthesized from the chart automatically. Nothing to upload.
02 · AI Scribe
An accurate transcript streams live while you stay with the patient. Tap finish and a concise SOAP note is written in seconds, ready to review while the patient is still in the chair. It gets your accent the first time, and most clinicians sign off on the first pass.
“It summarizes the pertinent information and removes the extraneous. It definitely increases my efficiency and allows me to focus on the patient's care and management.”
Subjective
AI Bill Suggestions
03 · Ask
Drug interactions, differentials, dosing, and guideline lookups, grounded in the chart in front of you and cited to Canadian sources like Choosing Wisely Canada and your province's guidelines. No pasting chart details into a consumer chatbot.
Explore AskPrivate and encrypted. HIPAA and PIPEDA compliant.
04 · AI Autochart
The note is only half the work. Medulla proposes the problem-list additions, medication changes, care-plan items, and follow-ups the visit calls for, each one a checkbox. Accept what fits and every item is written into your EMR at once, instead of a field at a time through tabs and modals.
Explore AI AutochartMedical
Preferences
Care plan
05 · AI Billing Assistant
As you finish, diagnostic and service codes appear beside the note, grounded in what was actually discussed and your province's fee schedule. Give them a look, apply, and the codes go in with the note, so you bill for the work you actually did.
Explore AI BillingAI Bill Suggestions
BC · MSPGrounded in this visit.
Assessment
Diabetes and hypertension, both stable on current therapy. A1C reviewed and at target.
Codes go in with the note.
06 · Telemedicine
Set your clinic number once and every phone visit goes out under your clinic line, a local number patients recognize and answer. The patient's number is already on the chart, so you click to call, and the visit is scribed like any other. The note is done by hang-up.
Explore TelemedicineCall Margaret D.
Number pulled from the chart.
Patients will see
(604) 555-0142
Your clinic line · local BC
Patient's phone number
Why we go deep
A generic AI scribe shaves minutes off your day. An EMR-native one changes how you practice.
You've spent years bending Med Access or Oscar to fit the way you work, and you'd rather not start all over.
So we chose to integrate deeply with the EMRs you already use, because true efficiency gains only happen when AI lives inside the encounter, not next to it or in shallow integrations.
All of it, right on the encounter page.
Your EMR already has the patient's phone number. Why type it in again? So you just click to call.
Billing and diagnostic code suggestions built from what is actually in the record.
Ask a clinical question and the answer reasons about the patient in front of you, with Canadian sources cited. Fully HIPAA and PIPEDA-compliant, private and encrypted conversation.
A patient story synthesized from the chart with suggested visit priorities, waiting at the top of every encounter. No more scrambling to piece together the patient's history from the different parts of your EMR in those precious first few minutes. Clinicians tell us they can't work without it.
See it on your EMR
Start your free trial and see it work on your own encounters.
No credit card required.
Questions
Med Access, Oscar Pro, Oscar 19, Juno, Open OSP, Avee Health, and Avaros. The real answer is how deep the integration goes. Plenty of tools claim EMR integration but only push a note back at the end. Medulla works inside the chart both ways: it picks up the patient's phone number so you just click to call, grounds every billing and diagnostic code suggestion in what is actually in the record, and lets the AI chat reason about the patient in front of you so nothing gets missed. That two-way context is the core of what makes Medulla work.
No. Medulla opens as a drawer alongside your patient chart, inside the EMR you already use. No new tab, no new app, and no re-learning your workflow.
Yes, field by field. If your encounter uses a template like SOAP, Medulla splits the generated note and places each part into its own field: Subjective, Objective, Assessment, and Plan land exactly where they belong, not in one blob in the first box.
There is nothing to toggle on your end, and no need to loop in your MOA or contact your EMR vendor to switch anything on. Install the Medulla extension, sign in to your EMR, sign in to Medulla, and you are ready to go.
No. Medulla runs just for you, only when you are signed in. It does not change the shared EMR or touch anyone else's setup, so your colleagues are not affected and there is nothing you need to tell them. If they want it too, you can invite them from inside Medulla, and they add Medulla to their own login the same way. See how to invite a practitioner.
Ask is clinical AI built into the encounter, not a general chatbot. It already knows the patient in front of you, so it answers from their conditions and history rather than you pasting chart details into a consumer tool. Every answer is grounded in Canadian sources like Choosing Wisely Canada, Health Canada, PubMed, and provincial guidelines, and cites each one. And because it lives right in your EMR, you get a timely answer without ever leaving the patient's chart or your flow, private and encrypted, compliant with HIPAA and PIPEDA.
Yes. Medulla is built and hosted in Canada and is PIPEDA compliant, so patient data stays in the country and never gets pasted into consumer AI tools. Read our privacy notice.
Plans start at CAD $59 per clinician a month, and every plan begins with a 2-week free trial, no credit card required. See full pricing.
We are focused on the EMRs above for now, but we are always building new integrations and taking on design partners for what comes next. On a different EMR? Tell us what you use at [email protected]
Medulla is optimized for primary care and longitudinal settings, where you see the same patients over time and their history matters. That means family physicians, nurse practitioners, and the primary care teams they work alongside, across family practices, walk-in clinics, and community care. If you carry a panel of patients, Medulla was built for you.
More questions? Browse help.medulla.ca.