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3203E

ODSP Hearing Aid Benefit (Exceptional Circumstances)

ODSP covers hearing aids through its standard benefit, and this form asks the ministry to fund something outside it where there is a medical indication. The ministry decides on the clinical rationale the authorizer gives, and nothing can be dispensed until it approves.

At a glance

Checked October 2026

Form number
3203E
Issued by
Ontario Ministry of Children, Community and Social Services (ODSP)
Where
Ontario
Completed by
Registered Assistive Devices Program (ADP) hearing aid authorizer; applicant signs Section D
Format
Fillable PDF
Language
English and French

What the 3203 is for

ODSP’s Hearing Aid Benefit helps recipients, their spouses and dependent children, and some others, pay for hearing aids and related items and services. The standard benefit runs through the Hearing Aid Benefit Authorization Form. The 3203 is for requests outside it, which ODSP’s directive allows where a medical indication exists.

The directive gives examples such as advanced hearing aids, and tinnitus alongside hearing impairment where the prescriber indicates the need. The Director and managers in the ministry make the decision.

Who completes it

Only a registered ADP hearing aid authorizer may complete Sections A to C. The applicant, or someone lawfully authorized to sign for them, signs the declaration and consent in Section D. Without that signature the request isn’t processed. A family physician doesn’t complete the form.

How to fill in Sections A to C

Section A, Applicant Information

Enter the applicant’s name, date of birth and ODSP member ID, and the invoice number from the Hearing Aid Benefit Authorization Form.

Section B, Authorizer and Vendor Information

Give your ADP registration number, your CASLPO or AHIP member number, and the vendor’s name, ADP registration number and contact details.

Section C, Request

Describe each service, device or item requested and its cost. In the clinical determination and rationale, explain why the standard benefit doesn’t meet the applicant’s need, citing the assessment and audiogram, and any condition such as tinnitus. Sign and date it.

Common reasons it’s delayed or refused

  • No copy of the Hearing Aid Benefit Authorization Form attached.
  • A rationale that names the device without explaining the medical indication.
  • Section D unsigned.
  • Items dispensed before approval, which the form doesn’t permit.

Submitting and who pays

The authorizer mails the form and the authorization form copy to the ODSP Hearing Aid Benefit Program (Exceptional Circumstances) at the Toronto address printed on it. The ministry sends a decision letter to both the authorizer and the applicant.

Get the official form

Download the current version from Ontario Ministry of Children, Community and Social Services (ODSP) each time. Forms change without notice, and an old edition can be returned.

Official page ↗ PDF ↗ Version française ↗

Medulla Forms

Fill 3203E from the visit and the chart.

Upload the fillable PDF to your practice's forms once. Medulla fills it from the visit and the chart open in your EMR, leaves blank anything the record doesn't support, and opens the form for your review. When it's done, save it to the patient's chart in one click.

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Sources for this guide

Questions

Questions we hear a lot.

Can a family physician complete form 3203?

No. Only a registered ADP hearing aid authorizer may complete it. ODSP's directive gives tinnitus alongside hearing impairment, where the prescriber indicates the need, as one example of a medical indication.

How long does the ministry take to decide?

ODSP's directive says the ministry will notify both the recipient and the service provider of the decision within 30 business days.

Can the hearing aid be dispensed while the request is reviewed?

No. Pre-authorization and approval must be obtained before dispensing or providing anything requested under the Exceptional Circumstances policy.

Who signs for a child?

For a child under 16, the social assistance applicant or recipient, or another person with lawful custody of the child, signs the declaration and consent.

Is patient information secure?

Yes. Medulla has a SOC 2 Type II report from an independent auditor, is HIPAA, PIPEDA, and PHIPA compliant, and is built and hosted in Canada, so patient data stays in the country and never gets pasted into consumer AI tools. Everything is encrypted in transit and at rest. See how we protect patient data.

More questions? Browse help.medulla.ca.