Skip to content
H4

Medical Verification of Eligibility, handyDART Services

The H4 reaches you when a patient applies for handyDART in a BC Transit community such as Victoria or Kamloops. The handyDART Clerk Registrar uses it to assess eligibility, which rests on whether the patient can use regular buses, so the form needs functional detail rather than a diagnosis.

At a glance

Checked October 2026

Form number
H4
Issued by
BC Transit
Where
British Columbia
Completed by
Medical doctor, RN, registered psychiatric nurse, OT, PT, rehab practitioner or social worker familiar with the applicant's mobility
Format
Fillable PDF
Language
English

What the H4 is for

The H4 gives the handyDART office information about the applicant’s physical or cognitive ability to use regular bus service. The applicant fills in a separate handyDART application. The H4 adds a practitioner’s view of what they can and can’t manage on a bus trip. It applies in BC Transit communities. Metro Vancouver’s HandyDART is run by TransLink with its own form.

Who completes it

A qualified health care or social services practitioner who knows the applicant’s mobility completes and signs every part. The applicant ticks the privacy acknowledgement and their name goes at the top. They complete the separate application form, not any part of the H4.

How to fill in the H4

Disability conditions and areas affected

Name the conditions that prevent bus use. Tick the areas affected, including walking and mobility, endurance, vision, memory, perception, behaviour, cognition and personal safety, and say whether each is permanent or temporary and for how long. Explain in plain functional terms.

Low floor buses and when the bus works

Say whether the condition prevents, as opposed to makes difficult, use of low floor buses: yes, no or sometimes. Then describe when the applicant can use the bus. The form separates “prevents” from “makes difficult” on purpose, so choose carefully and explain.

What the applicant can do

The checklist covers decision-making, communication, reading and understanding, recognizing landmarks, telling time, problem solving, crossing the street, detecting curbs, seeing at night, steps, walking one to three blocks, waiting at a stop, planning a trip, boarding, standing, and sitting or rising. Tick what applies and use the explanation box for the limits that decide whether the bus is possible.

Attendant and supervision

Say whether the applicant needs a mandatory attendant for behavioural or medical reasons, and whether they can be left alone at their destination and at home.

Assessment and sign-off

Say whether you did an assessment or examination to decide functional ability. Add your name, signature, date, phone, relationship to the applicant, professional qualifications and how long you or your agency have been involved.

Common reasons it’s returned

  • A diagnosis with no description of ability or inability to use the bus.
  • Parts left blank. The form says all parts must be completed and signed.
  • “Prevents” and “makes difficult” not distinguished for low floor buses.
  • No practitioner qualifications or relationship to the applicant.

Submitting and who pays

The H4 goes to the local handyDART office with the applicant’s application, by the address on that community’s form. The applicant pays any fee for completing it.

Get the official form

Download the current version from BC Transit each time. Forms change without notice, and an old edition can be returned.

Official page ↗ PDF ↗

Medulla Forms

Fill H4 from the visit and the chart.

Upload the fillable PDF to your practice's forms once. Medulla fills it from the visit and the chart open in your EMR, leaves blank anything the record doesn't support, and opens the form for your review. When it's done, save it to the patient's chart in one click.

Free 1-month trial. No credit card required.

Sources for this guide

Questions

Questions we hear a lot.

Who can complete the handyDART H4?

A medical doctor, registered nurse, registered psychiatric nurse, occupational therapist, physical therapist, rehab practitioner or social worker who knows the applicant's mobility.

Who pays for the H4?

The applicant. The form states that fees for completing it are the applicant's responsibility.

Does a completed H4 guarantee handyDART?

No. The form states that submitting it doesn't guarantee eligibility. The Clerk Registrar at the local handyDART office makes the decision.

Is the H4 required?

BC Transit's registration pages for Victoria and Kamloops describe it as optional, to send with the applicant's handyDART application form.

Is patient information secure?

Yes. Medulla has a SOC 2 Type II report from an independent auditor, is HIPAA, PIPEDA, and PHIPA compliant, and is built and hosted in Canada, so patient data stays in the country and never gets pasted into consumer AI tools. Everything is encrypted in transit and at rest. See how we protect patient data.

More questions? Browse help.medulla.ca.